Contact and support
Contact
Professional contact for support, rights, complaints and direct communication with the owner: contacto@navryapp.com. Email is available without an account; app reporting tools are also available. Describe the reference and issue without sending passwords, codes, identity documents, private tracks or sensitive material on your own initiative. No immediate response or continuous supervision is guaranteed; notifications depend on device, permissions and connectivity and are not an emergency channel. Automatic welcome emails are disabled.
Illegal-content notices
Anyone may notify suspected unlawful content without an account at contacto@navryapp.com; users may also use Report. Provide its precise location or reference, specific reasons, your name and contact email, and a good-faith accuracy statement. Name or email is not required for notices concerning the legally specified child sexual-exploitation offences; do not send illegal images, only references. Where contact is available, receipt is acknowledged and the decision and review routes communicated without undue delay. The owner handles notices diligently. Suspected offences threatening life or safety are reported to competent authorities. The official email is the user and authority contact point; communications in Spanish and English.
Rights
Request access, rectification, erasure, restriction, objection and portability where applicable through contacto@navryapp.com. GDPR requests receive a response within one month; a lawful extension is explained. Ownership is verified proportionately, without asking for passwords or codes. Consent may be withdrawn without retrospective effects or penalties. You may complain to the AEPD or your competent authority. Date of birth is declared, private and not documentary verification. You may request correction and human review through the rights contact. The prohibition on minors does not imply automatic account deletion.