Account deletion
How to request deletion
Request deletion in the app or on the deletion webpage without installing NAVRY. Sign in with Email/Password or Google, confirm and reauthenticate when needed. An accepted request starts an asynchronous process with retries; the app need not stay open. An unverified email or someone else’s identifier cannot delete their account. Contact support if the request fails or another rights route is needed.
What is deleted and retained
The process removes owned profiles, files and tracks, saved rides, requests, friendships, preferences and NAVRY tokens; it empties owned messages and deletes Auth last. It cancels the organizer’s active rides, detaches historical records and some ratings, and minimizes reports. Other people’s content and a minimal technical barrier against reconstruction by stale sessions remain. Some data temporarily remains in provider backups, soft deletion and logs; the Firebase installation identifier is not automatically deleted by this flow. Copies shared outside NAVRY cannot be recalled. The privacy policy explains retention and objection channels.
Rights
Request access, rectification, erasure, restriction, objection and portability where applicable through contacto@navryapp.com. GDPR requests receive a response within one month; a lawful extension is explained. Ownership is verified proportionately, without asking for passwords or codes. Consent may be withdrawn without retrospective effects or penalties. You may complain to the AEPD or your competent authority. Date of birth is declared, private and not documentary verification. You may request correction and human review through the rights contact. The prohibition on minors does not imply automatic account deletion.
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